Shipping & returns
Delivery costs before you pay
We ship from our farm in Mae Ho Phra, Chiang Mai, with Flash Express. Enter your postcode in the cart to check delivery. The cost depends on your items, parcel weight, dimensions and destination. Some postcodes cover areas with different rates; choose your subdistrict at checkout to confirm your total.
The 40 L potting mix ships as one large bag using Flash Bulky.
Ask our team on LINE about delivery times for your area.
If we cannot calculate delivery, contact our team on LINE before paying.
Our grow guarantee
If your Panya seeds don’t sprout, or GreenBoost doesn’t give you greener leaves, tell us within 30 days of delivery and we send a replacement free.
- Doesn’t sprout? We resend free.
- No greener leaves? We resend free.
How to claim
- Message us on LINE @PANYASEED within 30 days of delivery.
- Send your order number and a photo of your seedlings or plant.
- Our team checks the photo with you and sends the replacement free.
Time limit
Claim within 30 days of delivery.
What we resend
We resend the same item: the same seed packet, or the same GreenBoost.
Our team will also share growing tips, so your next sowing or spray has the best chance.
Ask us on LINE @PANYASEED ↗Wrong item or burst bag? We resend it free
No need to send it back. Just send us a photo on LINE.
Ask us on LINE @PANYASEED